Effective Date: August 21, 2026
Last Updated: August 21, 2026
All Glass & Windows LLC, referred to here as All Glass & Windows, we, us, or our, operates allglasswindows.com and provides window and door sales, installation, and repair services in Florida. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or providing us your information, you agree to the practices described here.
Information We Collect
Information you give us directly. When you request a quote, schedule a showroom appointment, submit a contact form, apply for a job, or sign up for text messages, we may collect your name, mailing address, email address, phone number, property address, project details, and any other information you choose to provide.
Information collected automatically. When you visit our website, we may automatically collect your IP address, browser type, device type, operating system, pages viewed, referring website, and the dates and times of your visits. We collect this through cookies and similar technologies.
Information from third parties. We may receive information about you from manufacturers, contractors, referral partners, or advertising platforms when you have interacted with them about our products or services.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests, questions, and service inquiries
- Schedule consultations, measurements, installations, and repairs
- Process orders, permits, and warranty registrations
- Send you appointment reminders, project updates, and service notifications
- Send you promotional offers and marketing communications where you have consented
- Improve our website, products, and customer service
- Comply with legal, permitting, and regulatory obligations
- Detect and prevent fraud or misuse
Text Messaging and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or messaging platform providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
Mobile opt-in data and consent are never sold, rented, or shared for the marketing purposes of any other party.
How we obtain consent. We collect your consent to receive text messages when you affirmatively opt in through a form on our website, verbally during a phone call or in-person consultation, on a written estimate or service agreement, or by texting us first.
When you call us. If you call All Glass & Windows and provide your mobile number in connection with a quote request, appointment, order, or service issue, you consent to receive text messages from us about that specific inquiry or project, including appointment confirmations, scheduling, measurement and installation coordination, permit and delivery status, and responses to your questions. If you do not want project texts, tell the team member on the call or reply STOP to any message.
Separately, our team will ask on the call whether you would also like to receive promotional offers by text. Promotional texts are sent only if you say yes. We record the date, time, and the representative who obtained that consent. Consent to receive promotional text messages is never a condition of purchasing any product or service.
What we send. Depending on the consent you provide, messages may include appointment confirmations and reminders, installation and delivery scheduling, project and permit status updates, responses to your inquiries, and promotional offers.
Message frequency. Message frequency varies. Recurring promotional messages are limited to no more than 4 messages per month, plus transactional messages related to your active project.
Message and data rates may apply. Charges are set by your mobile carrier and are your responsibility.
How to stop. Reply STOP to any message to end all messages from that program. Reply HELP for assistance, or call us at 941-379-9555.
Full text messaging terms are available at allglasswindows.com/sms-terms/.
Phone Calls and Call Recording
Some phone calls to and from All Glass & Windows are recorded or monitored for quality assurance, training, scheduling accuracy, and record keeping. Florida law requires the consent of all parties to record a phone call. Where a call is recorded, we provide notice at the beginning of the call, and continuing the call indicates your consent to being recorded. If you prefer not to be recorded, tell the team member on the call, or contact us by email or through the form on our website instead.
Calls placed to the phone numbers shown on our website may be routed through a call tracking service. That service records the number you are calling from, the date, time, and length of the call, and the website page or advertisement that referred you. We use this information to understand which marketing sources generate inquiries and to improve our customer service. Call records and call tracking data are handled under the same terms as the other personal information described in this policy.
How We Share Information
We may share your information with:
- Service providers and subcontractors who perform work on our behalf, including installers, delivery partners, permitting services, CRM and messaging platform vendors, payment processors, and website hosts. These parties may only use the information to perform services for us.
- Manufacturers for warranty registration, product orders, and warranty claims.
- Legal and regulatory authorities when required by law, subpoena, court order, or to protect our rights, property, or safety.
- A successor entity in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information. As stated above, mobile opt-in data and consent are excluded from all sharing except with subcontractors providing support services on our behalf.
Cookies and Advertising
Our website uses cookies and similar technologies to operate the site, remember your preferences, measure traffic, and support advertising. We may work with advertising partners such as Google and Meta who use cookies or pixels to show you our ads on other websites and platforms.
You can control cookies through your browser settings. You can opt out of personalized advertising through Google Ad Settings, the Digital Advertising Alliance at optout.aboutads.info, or the Network Advertising Initiative at optout.networkadvertising.org.
Your Choices and Rights
- Email. Click the unsubscribe link in any marketing email.
- Text messages. Reply STOP to any message.
- Phone calls. Ask to be added to our internal do-not-call list.
- Access, correction, and deletion. You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the information below. We will respond as required by applicable law and may need to verify your identity first. Some information must be retained for warranty, permitting, tax, or legal reasons.
Depending on where you live, you may have additional rights under state privacy law. We honor verified requests regardless of your state of residence.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as needed to provide services, honor warranties, meet legal and permitting obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Third-Party Links
Our website links to manufacturer sites, our sister company Sarasota Glass & Mirror, and other third parties. We are not responsible for the privacy practices of those sites. Review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Material changes affecting text messaging will be communicated to enrolled subscribers.
Contact Us
All Glass & Windows LLC
6384 Tower Lane
Sarasota, FL 34240
Phone: 941-379-9555
Email: receptionist@allglasswindows.com